{"id":812,"date":"2021-06-12T14:24:26","date_gmt":"2021-06-12T12:24:26","guid":{"rendered":"https:\/\/zakouti.cz\/?page_id=812"},"modified":"2021-06-12T14:25:51","modified_gmt":"2021-06-12T12:25:51","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/zakouti.cz\/en\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/strong><\/p>\n

V\u0161eobecn\u00e9 obchodn\u00ed a\u00a0storno podm\u00ednky – Penzion Z\u00c1KOUT\u00cd<\/strong><\/p>\n

V\u0161eobecn\u00e9 obchodn\u00ed a\u00a0storno podm\u00ednky (d\u00e1le jen podm\u00ednky) Penzionu Z\u00e1kout\u00ed (d\u00e1le jen penzion) upravuj\u00ed vz\u00e1jemn\u00fd smluvn\u00ed vztah mezi provozovatelem penzionu \u2013 Bohemia Event Service, Revolu\u010dn\u00ed 1082\/8 Praha 1, 110 00,\u00a0 I\u010c 02660148 (d\u00e1le jen provozovatelem) a\u00a0klientem – fyzickou nebo pr\u00e1vnickou osobou, kter\u00e1 pobyt v\u00a0penzionu jako objednatel objedn\u00e1v\u00e1 (d\u00e1le jen klient).<\/p>\n

    \n
  1. Objedn\u00e1vka pobytu, vznik smluvn\u00edho vztahu<\/strong><\/li>\n<\/ol>\n

    Objedn\u00e1vejte a\u00a0rezervujte u\u00a0n\u00e1s telefonicky na\u00a0\u010d\u00edsle +420\u00a0777\u00a0608 400 od\u00a0pond\u011bl\u00ed do\u00a0p\u00e1tku v\u00a0\u010dase od\u00a08:00 do\u00a018:00 hod anebo na\u00a0emailu zakouti@zakouti.cz kdykoliv.<\/p>\n

    Klient si objedn\u00e1v\u00e1\u00a0 slu\u017eby v\u00a0penzionu p\u00edsemnou objedn\u00e1vkou nebo po\u017eadavkem na\u00a0rezervaci, kterou pod\u00e1v\u00e1 penzionu po\u0161tou, elektronickou po\u0161tou, p\u0159es rezerva\u010dn\u00ed rozhran\u00ed na\u00a0internetov\u00fdch str\u00e1nk\u00e1ch nebo osobn\u011b. Podstatn\u00e9 n\u00e1le\u017eitosti zakl\u00e1daj\u00edc\u00ed \u0159\u00e1dn\u011b vystavenou objedn\u00e1vku nebo po\u017eadavek na\u00a0rezervaci jsou:\u00a0 jm\u00e9no a\u00a0p\u0159\u00edjmen\u00ed klienta, adresa trval\u00e9ho bydli\u0161t\u011b, kontakt (telefon, e-mail), v\u00a0p\u0159\u00edpad\u011b pr\u00e1vnick\u00fdch osob obchodn\u00ed jm\u00e9no, I\u010c, DI\u010c , term\u00edn \u010derp\u00e1n\u00ed slu\u017eeb. P\u0159edan\u00e9 osobn\u00ed \u00fadaje klienta uveden\u00e9 v\u00a0objedn\u00e1vce nebo rezervaci pobytu pou\u017eije penzion pouze pro\u00a0uzav\u00edran\u00fd smluvn\u00ed vztah mezi penzionem a\u00a0klientem.<\/p>\n

    Po \u0159\u00e1dn\u011b vystaven\u00e9 a\u00a0podan\u00e9 objedn\u00e1vce nebo podan\u00e9m z\u00e1vazn\u00e9m po\u017eadavku na\u00a0rezervaci je klient t\u00edmto dokumentem v\u00e1z\u00e1n. Potvrzen\u00edm objedn\u00e1vky nebo po\u017eadavku na\u00a0z\u00e1vaznou rezervaci penzionem (dle \u010dl. IV t\u011bchto podm\u00ednek) vznik\u00e1 mezi klientem a\u00a0penzionem smluvn\u00ed vztah. Penzion se zavazuje zabezpe\u010dit klientovi slu\u017eby v\u00a0potvrzen\u00e9m rozsahu a\u00a0kvalit\u011b a\u00a0klient zaplatit penzionu smluvenou cenu. Podm\u00ednky smluvn\u00edho vztahu plat\u00ed pro\u00a0v\u0161echny osoby uveden\u00e9 v\u00a0objedn\u00e1vce\/po\u017eadavku na\u00a0rezervaci, kterou klient podal a\u00a0penzion potvrdil.<\/p>\n

      \n
    1. Pr\u00e1va a\u00a0povinnosti klienta<\/strong><\/li>\n<\/ol>\n

      Klient m\u00e1 pr\u00e1vo:<\/strong><\/p>\n

      B\u00fdt dostate\u010dn\u011b a\u00a0\u00fapln\u011b informov\u00e1n penzionem o\u00a0objedn\u00e1van\u00fdch slu\u017eb\u00e1ch, tj. jejich rozsahu, term\u00ednu a\u00a0cen\u011b, na\u00a0\u0159\u00e1dn\u00e9 poskytnut\u00ed j\u00edm objednan\u00fdch, penzionem potvrzen\u00fdch (z\u00e1lohov\u011b zaplacen\u00fdch) slu\u017eeb, p\u0159ed zah\u00e1jen\u00edm pobytu zru\u0161it potvrzenou objedn\u00e1vku\/po\u017eadavek na\u00a0rezervaci za\u00a0p\u0159edpokladu dodr\u017een\u00ed stornovac\u00edch podm\u00ednek v\u00a0souladu s\u00a0\u010dl. VII., reklamovat vady poskytovan\u00fdch slu\u017eeb.<\/p>\n

      Klient je povinen:<\/strong><\/p>\n

      \u00dapln\u011b a\u00a0spr\u00e1vn\u011b uv\u00e9st v\u0161echny podstatn\u00e9 n\u00e1le\u017eitosti objedn\u00e1vky\/po\u017eadavku na\u00a0rezervaci, zaplatit penzionu v\u00a0po\u017eadovan\u00e9m term\u00ednu\u00a0 plnou cenu za\u00a0pobyt, respektovat p\u0159edpisy za\u0159\u00edzen\u00ed, jejich\u017e slu\u017eby vyu\u017e\u00edv\u00e1, pe\u010dliv\u011b si p\u0159ekontrolovat penzionem vystaven\u00e9 potvrzen\u00ed pobytu (ubytovac\u00ed voucher) a\u00a0p\u0159i zji\u0161t\u011bn\u00ed jak\u00e9koliv nesrovnalosti kontaktovat neprodlen\u011b penzion.<\/p>\n

      III. Povinnosti penzionu ke\u00a0klientovi<\/strong><\/p>\n

      Penzion je povinen:<\/strong><\/p>\n

      Poskytnout klientovi d\u016fle\u017eit\u00e9 informace k\u00a0objednan\u00fdm slu\u017eb\u00e1m, potvrdit klientovi \u0159\u00e1dn\u011b objednan\u00e9 slu\u017eby. P\u0159i\u00a0z\u00e1vazn\u00e9 rezervaci nebo potvrzen\u00e9 objedn\u00e1vce zabezpe\u010dit klientovi slu\u017eby v\u00a0potvrzen\u00e9m rozsahu a\u00a0kvalit\u011b.<\/p>\n

      V p\u0159\u00edpad\u011b odstoupen\u00ed od\u00a0potvrzen\u00e9 objedn\u00e1vky slu\u017eeb\/z\u00e1vazn\u00e9 rezervace ze\u00a0strany klienta vyplatit nejpozd\u011bji do\u00a014 dn\u016f po\u00a0p\u00edsemn\u00e9m obdr\u017een\u00ed storna zaplacenou z\u00e1lohu na\u00a0slu\u017eby. Av\u0161ak pokud vznikne n\u00e1rok penzionu na\u00a0stornovac\u00ed poplatky, vyplat\u00ed klientovi rozd\u00edl mezi ji\u017e zaplacenou z\u00e1lohou a\u00a0p\u0159\u00edslu\u0161n\u00fdmi stornovac\u00edmi poplatky.<\/p>\n

        \n
      1. Ceny slu\u017eeb a\u00a0jejich \u00fahrada<\/strong><\/li>\n<\/ol>\n

        Ceny slu\u017eeb poskytovan\u00fdch penzionem jsou uvedeny na:\u00a0www.zakouti.cz<\/a>, z\u00e1lo\u017eka \u201eCen\u00edk<\/a>„.<\/p>\n

          \n
        1. Potvrzen\u00ed pobytu<\/strong><\/li>\n<\/ol>\n

          K \u010derp\u00e1n\u00ed zaplacen\u00fdch slu\u017eeb oprav\u0148uje klienta potvrzen\u00ed\u00a0 vystaven\u00e9 penzionem (emailem nebo p\u00edsemn\u011b dopisem). Klient je povinen p\u0159ekontrolovat spr\u00e1vnost \u00fadaj\u016f na\u00a0potvrzen\u00ed uveden\u00fdch. P\u0159i\u00a0zji\u0161t\u011bn\u00ed jak\u00e9koliv nesrovnalosti kontaktuje klient neprodlen\u011b penzion emailu zakouti@zakouti.cz\u00a0nebo telefonicky na\u00a0\u010d\u00edsle 777\u00a0608 400.<\/p>\n

          Penzion si vyhrazuje pr\u00e1vo \u017e\u00e1dat zaplacen\u00ed z\u00e1lohov\u00e9 platby ve\u00a0v\u00fd\u0161i 50% z\u00a0ceny objednan\u00fdch slu\u017eeb dle d\u0159\u00edve potvrzen\u00e9 objedn\u00e1vky.<\/p>\n

            \n
          1. N\u00e1stup, kauce a\u00a0pokuty<\/strong><\/li>\n<\/ol>\n

            P\u0159i n\u00e1stupu se klient v\u00a0recepci (kancel\u00e1\u0159i) penzionu prok\u00e1\u017ee ob\u010dansk\u00fdm pr\u016fkazem, pasem\u00a0nebo jin\u00fdm pr\u016fkazem toto\u017enosti. Ubytujeme V\u00e1s od\u00a014 do\u00a018 hod., pokud nebude
            \ndohodnuto jinak. Po\u00a0spln\u011bn\u00ed uveden\u00fdch formalit recepce klienta ubytuje a\u00a0poskytne mu\u00a0dal\u0161\u00ed informace k\u00a0pobytu \u010di k\u00a0jin\u00fdm objednan\u00fdm slu\u017eb\u00e1m.
            \nPenzion je opr\u00e1vn\u011bn \u00fa\u010dtovat klient\u016fm n\u00e1sleduj\u00edc\u00ed pokuty \u2013 za\u00a0kou\u0159en\u00ed v\u00a0budov\u011b 1000 K\u010d, voln\u011b pob\u00edhaj\u00edc\u00ed zv\u00ed\u0159e anebo jeho ven\u010den\u00ed v\u00a0cel\u00e9m are\u00e1lu penzionu 2000 K\u010d, Po\u0161kozen\u00ed majetku 5000,-.<\/p>\n

            VII. Stornovac\u00ed podm\u00ednky<\/strong><\/p>\n

            Klient m\u00e1 pr\u00e1vo kdykoliv pobyt zru\u0161it, tj. odstoupit od\u00a0potvrzen\u00e9 objedn\u00e1vky\/rezerva\u010dn\u00edho po\u017eadavku pobytu za\u00a0n\u00ed\u017ee uveden\u00fdch podm\u00ednek. Toto odstoupen\u00ed ze\u00a0strany klienta (d\u00e1le jen storno) mus\u00ed b\u00fdt provedeno p\u00edsemnou formou a\u00a0prokazateln\u011b doru\u010deno penzionu.<\/p>\n

            Storno podm\u00ednky se vztahuj\u00ed na\u00a0zru\u0161en\u00ed rezervace ubytovac\u00edch, stravovac\u00edch a\u00a0ostatn\u00edch slu\u017eeb ze\u00a0strany objednavatele.\u00a0Storno poplatek se \u00fa\u010dtuje z\u00a0d\u016fvodu nevyu\u017eit\u00e9 rezervace kapacity.<\/p>\n

            Individu\u00e1ln\u00ed host:<\/strong><\/p>\n

            Individu\u00e1ln\u00ed host se zavazuje zaplatit z\u00e1lohu do\u00a014 dn\u016f p\u0159ed n\u00e1stupem na\u00a0ubytov\u00e1n\u00ed, aby byla rezervace potvrzena.<\/p>\n

            P\u0159i zru\u0161en\u00ed rezervace od\u00a0data, kdy rezervace byla hostem zad\u00e1na do\u00a048 hodin p\u0159ed p\u0159edpokl\u00e1dan\u00fdm za\u010d\u00e1tkem \u010derp\u00e1n\u00ed slu\u017eeb (tzn. nejpozd\u011bji do\u00a014:00 hodin 2 dny p\u0159ed datem p\u0159\u00edjezdu) si penzion ne\u00fa\u010dtuje storno poplatek.
            \nP\u0159i zru\u0161en\u00ed rezervace 24 a\u017e 48 hodin p\u0159ed p\u0159edpokl\u00e1dan\u00fdm za\u010d\u00e1tkem \u010derp\u00e1n\u00ed slu\u017eeb dle potvrzen\u00e9 objedn\u00e1vky (tzn. nejpozd\u011bji do\u00a014:00 hodin 1 den p\u0159ed datem p\u0159\u00edjezdu) je penzion opr\u00e1vn\u011bn si \u00fa\u010dtovat storno poplatek ve\u00a0v\u00fd\u0161i 50% z\u00a0objednan\u00fdch slu\u017eeb dle potvrzen\u00e9 objedn\u00e1vky.
            \nP\u0159i zru\u0161en\u00ed rezervace 24 hodin a\u00a0m\u00e9n\u011b p\u0159ed p\u0159edpokl\u00e1dan\u00fdm za\u010d\u00e1tkem \u010derp\u00e1n\u00ed slu\u017eeb dle potvrzen\u00e9 objedn\u00e1vky (tzn. mezi 14:00 hodin p\u0159edch\u00e1zej\u00edc\u00edho dne a\u017e za\u010d\u00e1tkem rezervovan\u00fdch slu\u017eeb) a\u00a0p\u0159i nedojezdu je penzion opr\u00e1vn\u011bn \u00fa\u010dtovat storno poplatek ve\u00a0v\u00fd\u0161i 100 % z\u00a0objednan\u00fdch slu\u017eeb dle potvrzen\u00e9 objedn\u00e1vky.<\/p>\n

            Skupinov\u00e1 rezervace:<\/strong><\/p>\n

            N\u00e1le\u017eitosti p\u00edsemn\u00e9 objedn\u00e1vky: Jm\u00e9no nebo n\u00e1zev objednavatele, p\u0159esn\u00e1 adresa\u00a0 I\u010cO, DI\u010c.<\/p>\n

            Skupina host\u016f se zavazuje zaplatit z\u00e1lohu do\u00a030 dn\u016f p\u0159ed n\u00e1stupem na\u00a0ubytov\u00e1n\u00ed, aby byla rezervace potvrzena.
            \nPenzion je opr\u00e1vn\u011bn \u00fa\u010dtovat storno poplatky v\u00a0n\u00ed\u017ee uveden\u00fdch p\u0159\u00edpadech:
            \n\u2022 zru\u0161en\u00ed nebo zm\u011bna rozsahu objednan\u00fdch slu\u017eeb dle d\u0159\u00edve potvrzen\u00e9 objedn\u00e1vky 30-15 dn\u00ed p\u0159ed p\u0159\u00edjezdem – storno poplatek 10% ceny objednan\u00fdch slu\u017eeb
            \n\u2022 zru\u0161en\u00ed nebo zm\u011bna rozsahu objednan\u00fdch slu\u017eeb dle d\u0159\u00edve potvrzen\u00e9 objedn\u00e1vky 14-3 dn\u00ed p\u0159ed p\u0159\u00edjezdem – storno poplatek 70% ceny objednan\u00fdch slu\u017eeb
            \n\u2022 zru\u0161en\u00ed nebo zm\u011bna rozsahu objednan\u00fdch slu\u017eeb dle d\u0159\u00edve potvrzen\u00e9 objedn\u00e1vky 3 dny a\u00a0m\u00e9n\u011b p\u0159ed p\u0159\u00edjezdem – storno poplatek 100% ceny objednan\u00fdch slu\u017eeb<\/p>\n

            Penzion se zavazuje ne\u00fa\u010dtovat storno poplatky v\u00a0p\u0159\u00edpad\u011b zru\u0161en\u00ed rezervace do\u00a030 dn\u016f p\u0159ed ohl\u00e1\u0161en\u00fdm p\u0159\u00edjezdem.<\/p>\n

            VIII. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/p>\n

            Tyto obchodn\u00ed a\u00a0storno podm\u00ednky jsou ned\u00edlnou sou\u010d\u00e1st\u00ed objedn\u00e1vky slu\u017eeb.<\/p>\n

            Celkov\u00e1 ceny za\u00a0poskytnut\u00e9 slu\u017eby bude uhrazena na\u00a0z\u00e1klad\u011b vystaven\u00e9ho \u00fa\u010detn\u00edho dokladu (p\u0159\u00edjmov\u00fd doklad, faktura), dle tam uveden\u00fdch podm\u00ednek.
            \nPlatbu lze prov\u00e9st v\u00a0hotovosti nebo na\u00a0fakturu (po p\u0159edchoz\u00ed dohod\u011b). Platbu lze prov\u00e9st platebn\u00ed kartou na\u00a0m\u00edst\u011b.
            \nAktualizace V\u0161eobecn\u00fdch obchodn\u00edch a\u00a0storno podm\u00ednek vstupuje v\u00a0platnost dne 1.7.2021. Zm\u011bny a\u00a0dopl\u0148ky t\u011bchto podm\u00ednek mohou b\u00fdt individu\u00e1ln\u011b mezi penzionem a\u00a0klientem upraveny v\u00fdlu\u010dn\u011b p\u00edsemnou formou.<\/p>\n

            Z\u00e1kazn\u00edk v\u00fdslovn\u011b souhlas\u00ed s\u00a0t\u00edm, \u017ee Penzion Zahrada je opr\u00e1vn\u011bn v\u00a0souladu s\u00a0p\u0159\u00edslu\u0161n\u00fdmi obecn\u011b platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, zejm\u00e9na se Z\u00e1konem \u010d. 101\/2000 o\u00a0ochran\u011b osobn\u00edch \u00fadaj\u016f zpracovat a\u00a0uchovat ve\u0161ker\u00e9 informace a\u00a0\u00fadaje, kter\u00e9 jim pro\u00a0\u00fa\u010dely zpracov\u00e1n\u00ed objedn\u00e1vky poskytl. Objedn\u00e1n\u00edm a\u00a0zaplacen\u00edm pobytu Z\u00e1kazn\u00edk vyslovuje souhlas se zas\u00edl\u00e1n\u00edm obchodn\u00edch sd\u011blen\u00ed Penzionu Z\u00e1kout\u00ed na\u00a0svou emailovou adresu. Tento souhlas je mo\u017en\u00e9 kdykoliv odvolat.<\/p>\n

             <\/p>\n

             <\/p>\n

             <\/p>\n

             <\/p>","protected":false},"excerpt":{"rendered":"

            V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky V\u0161eobecn\u00e9 obchodn\u00ed a\u00a0storno podm\u00ednky – Penzion Z\u00c1KOUT\u00cd V\u0161eobecn\u00e9 obchodn\u00ed a\u00a0storno podm\u00ednky (d\u00e1le jen podm\u00ednky) Penzionu Z\u00e1kout\u00ed (d\u00e1le jen penzion) upravuj\u00ed vz\u00e1jemn\u00fd smluvn\u00ed vztah mezi provozovatelem penzionu \u2013 Bohemia Event Service, Revolu\u010dn\u00ed 1082\/8 Praha 1, 110 00,\u00a0 I\u010c 02660148 (d\u00e1le jen provozovatelem) a\u00a0klientem – fyzickou nebo pr\u00e1vnickou osobou, kter\u00e1 pobyt v\u00a0penzionu jako objednatel […]<\/p>","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/pages\/812"}],"collection":[{"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/comments?post=812"}],"version-history":[{"count":2,"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/pages\/812\/revisions"}],"predecessor-version":[{"id":819,"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/pages\/812\/revisions\/819"}],"wp:attachment":[{"href":"https:\/\/zakouti.cz\/en\/wp-json\/wp\/v2\/media?parent=812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}